Automotive Moscow, Russia Yandex DirectYandex BusinessAvito April - July 2025

Oficialy service centres: 1,470 visits and 5.31M₽ turnover

Three channels generated 1,603 recorded inquiries and 1,470 service visits from about 547K₽ of ad spend. Turnover was 5.31M₽, approximately 970% ROAS

The problem

Oil-change customers often select a nearby workshop quickly. Search, maps and classifieds cover different decision paths, while a weak listing loses people already looking locally

What we changed

We developed the Yandex Business listing, service information, photos and review handling. Yandex Direct led to a website with service and time selection and received visit conversions from the CRM. Avito used separate service listings for price-sensitive requests

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We will review your situation on numbers: current campaigns, cost-per-lead forecast, launch plan

Context

Oficialy operates oil-change and basic vehicle-maintenance services in Moscow. Local convenience, rating and price affect the customer’s choice. The campaign combined maps, search and classifieds rather than treating them as identical inquiry sources

Channel results

ChannelReported budgetMeasured resultAcquisition cost
Yandex Business240K₽1,080 service visits222₽ per visit
Yandex Direct252K₽390 service visits647₽ per visit
Avito55K₽269 inquiries205₽ per inquiry

The budget figures in the table are rounded. The source gives total spend of approximately 547.4K₽ and presents it as 547K₽ in the summary metrics

Maps. We created a complete listing, published prices and work photographs, and handled customer reviews. Reported turnover was 2.86M₽, with a 2,648₽ average visit value and 45% return rate

Search. The website supported service and time selection. CRM visit events were sent back to Yandex Direct. Reported turnover was 2.45M₽, with a 6,283₽ average visit value and 60% return rate

Classifieds. Separate Avito service listings addressed customers comparing prices. The 269 inquiries do not constitute a separately disclosed visit or revenue total

Combined result

The source records 1,603 inquiries and 1,470 visits, with 5.31M₽ turnover and approximately 970% ROAS. Some map customers travel directly without submitting a website form, so these totals should not be treated as a closed form-to-visit cohort. Profit is not disclosed

See Yandex Direct and offline conversion tracking

Next step

Facing something similar?

We will review your situation, show the closest cases from your vertical and give you a cost-per-lead forecast with a launch plan. Free, no strings attached

  • Ad account audit within 24 hours
  • Unit economics modeled against your offer
  • Cases from your own vertical
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