Healthcare St Petersburg, Russia Yandex Direct November 2023 - February 2024

An implant clinic: 180 inquiries at 1,700₽

A diagnostic-entry offer generated 180 inquiries at 1,700₽, with 22% converting to treatment and a 180K₽ average treatment value

The problem

Prospective patients compared clinics and clinicians over a long decision period. A price-only advertisement did not help them understand their own treatment plan

What we changed

The client's free scan-and-treatment-plan offer became the entry point. Yandex Direct led to a page describing that initial diagnostic step. The clinic's payment, treatment and warranty terms were explained during the subsequent clinical consultation

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The task

The St Petersburg clinic offered high-value implant treatment. The published case gives a starting implant price of 100K₽, a 180K₽ average treatment value and a three- to six-month consideration cycle

The entry offer

The campaign promoted the client’s free scan and treatment plan, normally priced at 5,000₽. Prospective patients could first discuss their own circumstances with the clinic

After assessment, staff explained the client’s payment and warranty arrangements. The historical offer included interest-free instalments for up to 24 months, an eligible one-day treatment option and a stated 25-year warranty under its terms. These were the provider’s terms for suitable cases, not an outcome promised to every patient

Yandex Direct campaigns led to the diagnostic offer rather than a general price list

November 2023-February 2024 results

There were 180 inquiries at 1,700₽. The recorded inquiry-to-treatment conversion was 22%, with a 180K₽ average treatment value. These figures describe the commercial funnel and do not measure clinical effectiveness

See dental marketing and clinic lead costs

See also

Next step

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