How much does a clinic lead cost? Numbers from our cases
Cost per inquiry, per booked appointment and per deal for every clinic case where we publish them: dentistry, implants, orthodontics and medical travel. Each row links to the case
Inquiry, booking, deal
Inquiry - any request: form, call, message. Booking - an inquiry the administrator booked for an appointment. Deal - started or paid treatment, a signed contract. Numbers are taken from the case studies as published; «no data» means the case does not disclose the metric. An asterisk (*) marks a value calculated from the case data: budget divided by count, or bookings restored from inquiries and the published booking rate
8 clinic cases
| Case | Segment, channels, period | Budget | Inquiries | Per inquiry | Bookings | Per booking | Deals | Per deal |
|---|---|---|---|---|---|---|---|---|
| General dentistry, Minsk | therapy and prosthetics, Yandex Direct and Telegram Ads, 3 months | $4,200 | 2,100 | $2 | ≈945* (45%) | $4.4 | no data | no data |
| Children's dentistry, St Petersburg case study in Russian | network of 2 clinics, VK Ads and Yandex Direct, 4 months | $3,800 | 1,520 | $2.5* | ≈775* (51%) | $4.9 | no data | no data |
| New clinic launch, Astana | full-service clinic, Google Ads and Meta Ads, 3 months | $6,500 | 2,800 | $2.3* | 1,150 | $5.7* | 312 of different sizes | $20.8* |
| Clinic network, Almaty | 4 branches, implants, Meta Ads and Google Ads, 6 months | $48,000 | 9,200 | $5.2* | ≈4,324* (47%) | $11 | 184 implant deals | $261* |
| Premium implants, Prague | all-on-4 and all-on-6, Meta Ads and Google Ads, 28 days | $8,500 | 1,420 | $6* | no data | $27 | 9 contracts | $944* |
| Orthodontics, Dubai | veneers and aligners, Meta Ads, 5 months | $22,000 | 1,180 | $18.6* | 387 | $57* | 41 | $537* |
| Euro Dental, Los Cabos | medical travel from the US and Canada, Meta Ads, from May 2026 | $1,800 | 192 | $9.4* | no data (87 qualified leads at $20) | no data | no data | no data |
| Implant clinic, St Petersburg case study in Russian | Yandex Direct, Nov 2023 - Feb 2024 | 306,000 RUB* | 180 | 1,700 RUB | no data | no data | 22% of inquiries to treatment | ≈7,700 RUB* |
What the cases show
- Service and ticket. A therapy booking in Minsk (ticket $80-250) cost $4.4; an all-on booking in Prague (ticket $7,200) cost $27
- An offer matched to the reason for coming. In Minsk the main offer was an appointment within 2-3 days: people go private to avoid waiting
- Qualification in the form. In Prague three questions in the form (jaw condition, budget, timing) filtered out 30-40% of non-target traffic before the administrator's call
- Routing to the right branch. In Almaty the booking rate halved when patients were booked far from home; after district-level targeting it rose to 47%
- What the algorithm learns on. In Almaty bookings and actual visits were sent back to the ad platforms, so the algorithms looked for people who reach the chair
Medians use only rows where the metric exists, in US dollars; the St Petersburg implant clinic in roubles is not included. We do not recalculate revenue or payback: that needs the clinic's payments and costs, which the cases do not publish
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